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Case Studies

We love sharing our client’s successes! Read about proven results companies like yours have seen after implementing Backup Radar.

FAQs

Read answers to some commonly asked questions.

Do you support multi-factor authentication?

Our system supports Google Authenticator, Microsoft Authenticator, and Duo and they are built into the system. Normal setup contains an email address and password but you are welcome (and we recommend) that you further secure it with MFA.

Does Backup Radar work with ConnectWise Cloud and On Premise partners?

We fully support ConnectWise Cloud and On Premise partners.

Can I access the system from a mobile phone or tablet?

Backup Radar has been designed with mobile phones and tablets in mind. We developed responsive views for the mobile platform that will automatically adjust on mobile devices.

What does the onboarding fee include?

The on-boarding fee includes the following items to ensure a successful experience with our platform:

  • Setup of the Backup Radar portal
  • Assistance with API integrations for your supported applications
  • Access to our engineers to work with your team on best practices
  • Customization of your account
  • 3 one-on-one on-boarding/consulting sessions
  • Technical support for the duration of the subscription.
My company wants data stored in the EU, can you do it?

Absolutely! We have an EU based full setup of Backup Radar for clients who would like their data stored in the EU.

Where are your cloud servers based?

Our cloud services are based in Microsoft Azure and are Geo-Redundant. These data centers have been audited to SOC 1/SSAE 16/ISAE 3402 standards and meet PCI DSS Level 1 and HIPAA requirements. For more information please see the compliance link below.