As the world’s leading provider of IT solutions delivered by Managed Service Providers (MSPs), BR believes there is no limit to what small and medium businesses can achieve with the right technology.
WHAT INFORMATION BACKUP RADAR COLLECTS FROM YOU
Backup Radar collects two (2) basic types of information about you, your company, and/or your clients in connection with the Services.
1. “Personal Information.” Personal Information refers to information containing the specifics of who you, your company, and/or your clients are that Backup Radar and its agents may use to identify, contact or locate you, your company, and/or your clients. This could include, among other things, names, mailing addresses, telephone numbers, and e-mail addresses.
HOW BACKUP RADAR COLLECTS INFORMATION FROM YOU
Backup Radar may collect Personal Information when you, your company, and/or your clients use the Services including, without limitation, registering for Services, creating and maintaining accounts, filling out surveys, submitting an inquiry through the website, through cookies, log files, third-parties (such as Google Analytics), corresponding with Backup Radar, or otherwise volunteering information about you, your company, and/or your clients. Our primary purposes in collecting this information are to provide you with a customized, efficient, and easy to use experience when using the Service and to better understand how users access and use the Services to provide offers and make improvements.
HOW BACKUP RADAR USES YOUR INFORMATION
Backup Radar may use Information collected from you, your company, and/or your clients in the following ways:
1. System Administration and Providing Services. Backup Radar may use Personal and Non-Personal Information in furtherance of providing you, your company, and/or your clients with the Services and administering, supporting, protecting, and improving the Services and for purposes of communicating with you and your agents. Backup Radar may use Personal and Non-Personal Information to bill and collect fees for the Services. Backup Radar never stores credit card data on our servers.
2. Notices to Customers. Backup Radar may use Personal Information to send e-mails to you and/or your agents related to the Services (including your accounts thereunder), including confirmation to verify the accuracy of any information you and/or your agents have provided and to provide any instructions or assistance related to the Services and/or your (or your agents’) use thereof. Backup Radar may also send emails to you and your agents to verify your respective identities and/or to notify you and your agents if Backup Radar believes your (including your agents’) use of the Services violates any applicable agreement between you and Backup Radar related to the Services. Backup Radar may occasionally send you 1) special offers or updates (i.e. newsletters) pertaining to the Services, 2) service announcements and notices of scheduled downtime or service upgrades, and 3) to respond to requests, inquire about experiences with the Services, and provide support.
3. Combining Data. To the extent permitted by applicable law, Backup Radar may combine the various types of data that Backup Radar collects with other data that Backup Radar collects from you, your agents, and Backup Radar’s other customers and business partners.
Backup Radar may disclose Personal Information under special circumstances, such as when required by law or when your actions violate our Terms of Service. In addition, in the event Backup Radar goes through a business transition, such as a merger or acquisition with or by another company, your information will, in most cases, be transferred to the new company. Backup Radar takes every precaution to protect all private information. When users submit sensitive information via the Site, or through the Services, their information is protected via industry-standard SSL encryption. We also do everything in our power to protect user-information offline.
QUESTIONS OR COMMENTS
Backup Radar, L.L.C.
3200-1021 West Hastings St.
Vancouver, BC, Canada