We offer monthly subscription fees based on the number of servers you are backing up, and there is a discount to anyone who wishes to make an annual commitment. You are able to cancel at anytime.
For Backup Radar billing purposes, a Server is defined as any device type that is not a Workstation or Office365/Google backup. Backup Radar allows a limited number of free devices in the Workstation and/or Office 365 and Google backups; up to your plan subscription count.
Some examples of backups we parse as 1 Server
Workstation Backups
Office 365 / Google Workspace Backups
Virtual Machines (VM)
We regularly audit the device types with logic to ensure that everyone is utilizing the platform fairly. Please note that if you intentionally miscategorize a device to avoid licensing costs your account may be subject to suspension.
Our cloud services are based in Microsoft Azure and are Geo-Redundant. These data centers have been audited to SOC 1/SSAE 16/ISAE 3402 standards and meet PCI DSS Level 1 and HIPAA requirements. For more information, click here.
A User is defined as any person with access to your Backup Radar account with permissions that can view and adjust backups.
The on-boarding fee includes the following items to ensure a successful experience with our platform:
Our one-time on-boarding fee cannot be waived. This initial fee, along with the monthly subscription fees, have been carefully designed to ensure our award-winning services and platform continue to meet and support your needs.
Backup Radar was designed for 99.999% service availability with geo-redundant storage and databases on the Azure platform. Since inception we have never had an outage of over 30 minutes.