New Integration Live: February 2021

We are thrilled to announce this highly anticipated PSA integration. Backup Radar now has the ability to connect directly with the Kaseya BMS professional service automation platform. 

This new integration will; 

  • Allow for two way ticketing updates to the Kaseya BMS platform 
  • Automate the population of ticket fields 
  • Allow for grouping of tickets based on company, job, or device name
  • Automatically close tickets when the server or job goes back to a successful state
  • Intelligent workflow to direct tickets to your different boards 

 Setup Instructions

 

Did You Know?

Backup Radar has a CRM exception report that can check your PSA for devices and then show you which servers may not be protected with Backup Radar monitoring. This is a quick way to audit and make sure all of your backups are protected. 

 

About Author
Founder & CEO

Patrick Leonard is Backup Radar’s Founder and Chief Executive Officer. He has been in the service provider industry for more than 15 years, and holds multiple technology engineering certifications. Patrick is an instrumental and driving force for My IT in Mandeville, LA. My IT has grown to become one of the largest and most successful service providers in Louisiana. As Chairman of the Board, Patrick continues to set the vision for the business as it continues its growth and success.

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