Backup Radar’s integration with ServiceNow empowers MSPs and Enterprises with the ability to automate their backup incident workflow.

Our ServiceNow integration is incredibly flexible, and can create incidents for the proper company, category, subcategory, urgency, impact, assignment group, new and closed status.

Incidents can be grouped by company, device or backup job name to reduce the volume of incidents that need to be worked. Our ticketing system can alert on failure by creating the incident immediately to make sure any high priority backups do not get missed.

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