Backup Radar now has the ability to connect directly with the Kaseya BMS professional service automation platform.
This new integration will;
- Allow for two way ticketing updates to the Kaseya BMS platform
- Automate the population of ticket fields
- Allow for grouping of tickets based on company, job, or device name
- Automatically close tickets when the server or job goes back to a successful state
- Intelligent workflow to direct tickets to your different boards