Where are your cloud servers based?

Our cloud services are based in Microsoft Azure and are Geo-Redundant. These data centers have been audited to SOC 1/SSAE 16/ISAE 3402 standards and meet PCI DSS Level 1 and HIPAA requirements. For more information, click here.

Is my data safe?

All communication between your browser and our servers will be encrypted. All account information is encrypted at rest as well. We do not store any credit card information in our system. Data can be permanently removed at anytime on request from a client to comply with regulations or client directions.

Do you support multi-factor authentication?

Our system supports Google Authenticator, Microsoft Authenticator, and Duo and they are built into the system. Normal setup contains an email address and password but you are welcome (and we recommend) that you further secure it with MFA.

What type of up-time does Backup Radar provide?

Backup Radar was designed for 99.999% service availability with geo-redundant storage and databases on the Azure platform. Since inception we have never had an outage of over 30 minutes.

My company wants data stored in the EU, can you do it?

Absolutely! We have an EU based full setup of Backup Radar for clients who would like their data stored in the EU.

Do you offer single sign-on capabilities?

Backup Radar has now enabled the single sign-on capabilities with Microsoft Authentication, Azure ADO and Google. It also has whitelisting capabilities of domains and Azure tenants.