PSA Integration for Streamlined Ticketing

  • “No results” monitoring flags for missed backups or backups that didn’t run at all.
  • Enhanced ticketing customizations — Improve your process with customizable grouping and appending options that will reduce inbox clutter; and auto-close when the issue resolves itself.
  • Schedule, automate and white-label reports for your clients, as well as run anything on-demand.
  • Get ahead in compliance for your clients; show failures with all remediation action taken.
Audit Screen Trends

Integrations and Reporting

  • Connect with Autotask PSA and see the benefit across all your backup applications (with over 300+ integrations).
  • Automate, schedule, and white-label reports for your customers — Including compliance reports to show backup failures and completed remediation efforts.
  • Cloud, on-premise, and hybrid backup tools supported.

Pricing

  • Full functionality on all plans
  • Pricing based on device needs
  • Personalized on-boarding sessions and world-class support
Pricing Icon - All Features All Plans

Highlights

No Result Status

Second set of eyes to find what’s unreported

Intelligent Ticketing Logic

Custom alerts & consolidated, actionable tickets

Workflow Automation

Prioritize remediation when you save time checking statuses

“The benefits of Backup Radar are not just being seen by eacs, our own customers are seeing the benefits too. The conversation is now about system improvements, not simply repairs. It’s a good place to be.”
Anne Stokes, Head of Services, eacs Ltd.
“We’re a 25 person IT team with 50 clients and we went from two full-time tier 3 engineers checking 1000+ backups a day, to less than three hours of remediation time per day. The checking and ticketing process is handled automatically now. It paid for itself the first week.”
Nick L., MyIT Support
“The biggest benefit for me is the peace of mind. You can throw any backup product at Backup Radar and it will recognize it and know what to do. It’s reliable and efficient.”
Tim Wiser, Air IT