Feature Release

We’re excited to announce that Backup Radar now has the ability to customize the Automatic Ticketing Subjects with variables.

With this new update our clients who use ConnectWise, Autotask or ServiceNow can customize the Automatic Ticketing Subject for the ticket that is created using natural language and variables.

How to Setup Custom Automatic Ticketing Subjects:
Follow the instructions on our support page below:

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About Author
Founder & CEO

Patrick Leonard is Backup Radar’s Founder and Chief Executive Officer. He has been in the service provider industry for more than 15 years, and holds multiple technology engineering certifications. Patrick is an instrumental and driving force for My IT in Mandeville, LA. My IT has grown to become one of the largest and most successful service providers in Louisiana. As Chairman of the Board, Patrick continues to set the vision for the business as it continues its growth and success.

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