Product Updates

Custom Automatic Ticketing Subjects

December 2, 2018

We’re excited to announce that Backup Radar now has the ability to customize the Automatic Ticketing Subjects with variables.

With this new update our clients who use ConnectWise, Autotask or ServiceNow can customize the Automatic Ticketing Subject for the ticket that is created using natural language and variables.

To setup custom automatic ticketing subjects follow the instructions on our support page.