Backup Radar now allows Automatic Ticketing profile creation.

Automatic Ticketing profiles give you the ability to select how backup tickets are grouped or updated based on the product in use or any other filters available.

How to Setup an Automatic Ticketing Profile

Follow the instructions on our support page below:
https://support.backupradar.com/hc/en-us/articles/360017858213

Here are a few screenshots of it in action:

This is one of the many ways it can be used. In the sample below you can create a profile for each Backup Vendor and tell Backup Radar how to group those tickets. For example you can group backup tickets by Job Name for Veeam Jobs and by Device Name for MSP Backup.

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About Author
Founder & CEO

Patrick Leonard is Backup Radar’s Founder and Chief Executive Officer. He has been in the service provider industry for more than 15 years, and holds multiple technology engineering certifications. Patrick is an instrumental and driving force for My IT in Mandeville, LA. My IT has grown to become one of the largest and most successful service providers in Louisiana. As Chairman of the Board, Patrick continues to set the vision for the business as it continues its growth and success.

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