Fresh updates are at the forefront of our development team’s focus.
Our recent update that allows an MSP to Alert on Failure immediately when a failure result comes through. The alert can be an email notification to an email address or a ticket generated in your PSA solution.
How to Setup Alert on Failure Options
Follow the instructions on our support page below:
Here is a screenshots of it in action:
For the Alert on Failure option when creating a ticket you can also select how to group the tickets to reduce the flow of tickets into your PSA system.