Fresh updates are at the forefront of our development team’s focus.

Our recent update that allows an MSP to Alert on Failure immediately when a failure result comes through. The alert can be an email notification to an email address or a ticket generated in your PSA solution.

How to Setup Alert on Failure Options

Follow the instructions on our support page below:
https://support.backupradar.com/hc/en-us/articles/360017892434

Here is a screenshots of it in action:

For the Alert on Failure option when creating a ticket you can also select how to group the tickets to reduce the flow of tickets into your PSA system.

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About Author
Founder & CEO

Patrick Leonard is Backup Radar’s Founder and Chief Executive Officer. He has been in the service provider industry for more than 15 years, and holds multiple technology engineering certifications. Patrick is an instrumental and driving force for My IT in Mandeville, LA. My IT has grown to become one of the largest and most successful service providers in Louisiana. As Chairman of the Board, Patrick continues to set the vision for the business as it continues its growth and success.

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